Renew ID card

Service Rating

Be the first to rate!

to renew your ID card please follow the following steps :

  • Step 1 Registration Registration
  • Step 2 Submit an application and Paying the fees Submit an application and Paying the fees
  • Step 3 Confirm your biometrics Confirm your biometrics if asked to do
  • Step 4 Complete the procedures for issuing residency (Only for expat) Complete the procedures for issuing residency (Only for expat)
  • Step 5 Collect your new ID Emirates Post office Collect your new ID Emirates Post office

Notes:

- The citizen has the right to apply for renewal of the identity card six months before the expiration date and up to one month from the expiry date in order to avoid delay penalties.

- All categories of customers must renew the ID card after expiry and within 30 days, in order to avoid delay penalties.

 

For more information, or help, you can directly contact us via ask hamad service or contact FAIC on 6005 30003 .

Service Scope

Renewal of expired UAE ID

Service Eligibility

All UAE and GCC nationals, Expatriates, residents of the UAE whose UAE IDs had expired.

Service Policies

  • Customers who are late in submitting ID card applications are fined AED 20 per day up till AED 1000 as a maximum.
  • Delay fines shall be applied on ID renewal procedures after 30 days of its expiry.
  • Delay fines shall be applied in case of any delay in reporting any data change after 30 days of the occurrence of the change.
  • Persons exempted from fees (social welfare beneficiaries + nationals with special needs and autistic individuals)
  • Services that are not included in fees exemption (Mobile vehicle service + Express Service) If a customer wishes to change the personal photo printed on the renewed ID, this should be requested at the time of application submission.
  • Expatriates and residents may request refund of ID issuance fees if they pay for a longer validity ID and then a shorter validity ID was issued for them because of shorter residency permit from one of the service centers.

Service Fees

  • UAE Nationals: AED100 for a 5-year ID and AED 200 for a 10-year ID.
  • GCC Nationals: AED 100 for a 5-year ID.
  • Expatriates: AED100 for each residency year.
  • Printing and Service Fees: To be applied on all procedures (AED 70 for application through printing offices and AED 40 for electronic applications through the Emirates ID website)
  • Express Service Fees (optional): AED 150.
  • AED 1000 for the mobile vehicle service per family per day for UAE and GCC nationals and residents in the UAE though contacting the call center or the service center (per person + per family + per day) except VIPs and social welfare beneficiaries and old people and those with special needs and autistic individuals who can't reach the service centers.

Required Documents

a) All channels except mobile application and IVR system

UAE National under the social welfare coverage (over the age of 15 years)

  • Social welfare certificate including his/ her name
  • Original passport
  • Original Family Book
  • Expired ID or data certificate from any of the ID centers or a copy of the ID

UAE old nationals, nationals with special needs and autistic individuals who benefit from the social welfare

  • Expired ID or data certificate from any of the ID centers or a copy of the ID
  • Social welfare certificate including his/ her name
  • Recent medical report certified from the competent entity
  • Original passport (or a certified copy thereof)
  • Original Family Book (or copy thereof)
  • Personal photo (3.5x4.5 cm) with a light blue background

UAE National under the coverage of social welfare (under the age of 15 years)

  • Social welfare certificate including his/ her name
  • Original passport.
  • Original Family Book Summary
  • Personal photo (3.5x4.5 cm) with a white background
  • The expired ID, and in case it is not available, the issuance of ID number confirmation from any of the principal ID registration centers or a copy of the expired ID.
  • Original Family Book (or copy thereof)
  • Personal photo (3.5x4.5 cm) with a white background
  • The expired ID, and in case it is not available, the issuance of ID number confirmation from any of the principal ID registration centers.
  • Original birth certificate

GCC National (over the age of 15 years)

  • Original passport
  • If a person works for a governmental entity he should present a work certificate issued from the entity he works for, and if he/she works in the private sector the work contract or work ID should be presented and it should be certified from the Labour Ministry. The private company work certificate shall not be enough if not certified.
  • If a person is studying in the country, he/she should present a study certificate from any of the registered schools in the Ministry of Higher Education and Scientific Research. Certificates from unregistered schools shall not be accepted.
  • A certificate confirming obtaining a valid business license in the country.
  • A valid marriage contract of a UAE nationale.
  • The expired ID, and in case it is not available, the issuance of ID number confirmation from any of the principal ID registration centers or a copy of the expired ID.

Resident (over the age of 15 years)

  • Valid orginal passport
  • Expired residency
  • The expired ID, and in case it is not available, the issuance of ID number confirmation from any of the principal ID registration centers or a copy of the expired ID.

Resident (under the age of 15 years)

  • Valid orginal passport
  • Expired residency
  • Original birth certificate or (the original passport or the father's ID)
  • The expired ID, and in case it is not available, the issuance of ID number confirmation from any of the principal ID registration centers or a copy of the expired ID.
  • Personal photo (3.5x4.5 cm) with a light blue background

Resident (Registering children whose data has been added in the system)

  • Valid orginal passport
  • The expired ID, and in case it is not available, the issuance of ID number confirmation from any of the principal ID registration centers or a copy of the expired ID.
  • issuance of ID number confirmation from any of the principal ID registration centers.
  • Personal photo (3.5x4.5 cm) with a light blue background
  • Original birth certificate or (the original passport or the father's ID)

B) Mobile applications

UAE National under the coverage of social welfare (over the age of 15 years)

  • Social welfare certificate including his/ her name
  • Original passport
  • Original Family Book
  • Expired ID

UAE old nationals, clinically handicapped, those of special needs and autistic individuals who benefit from the social welfare

  • Expired ID
  • Social welfare certificate including his/ her name
  • A recent medical report certified from the competent entity.
  • Original passport (or a certified copy thereof)
  • Original Family Book (or copy thereof)
  • Personal photo (3.5x4.5 cm) with a light blue background.

UAE National under the coverage of social welfare (under the age of 15 years)

  • Social welfare certificate including his/ her name
  • Original passport
  • Original Family Book
  • Personal photo (3.5x4.5 cm) with a light blue background
  • The expired ID, and in case it is not available, the issuance of ID number confirmation from any of the principal ID registration centers.

UAE National without social welfare (over the age of 15 years)

  • Original passport (or a certified copy thereof)
  • Original Family Book (or copy thereof)
  • The expired ID, and in case it is not available, the issuance of ID number confirmation from any of the principal ID registration centers.

UAE National without social welfare (Children whose their data has been added in the system)

  • Original passport (or a certified copy thereof)
  • Original Family Book (or copy thereof)
  • Personal photo (3.5x4.5 cm) with a light blue background
  • The expired ID, and in case it is not available, the issuance of ID number confirmation from any of the principal ID registration centers.
  • Original birth certificate

C) IVR

  • No documents are required.

Service Level Agreement

ID shall be issued within 48 hours from the time of submitting the application (Provided that all security permits and other procedures are completed on time).

Service Availability

  • Service shall be available 24 hours/ 7 days a week through the mobile application or the live chat and service center.
  • Through service centers during listed working hours

Service Channels

  • e-form at Emirates identity authority website
  • service centers\typing centers
  • mobile app

Customer's Customer Journey Steps

  • I have received a text message reminding me to renew my ID and the steps to be followed in this regard.
  • I understood the steps to be followed in order to start renewing my ID.
  • I have started the renewal process through my preferred service channel
  • I have received a text message informing me of the status of renewal application.
  • I have received my UAE ID through my preferred channel.
  • I have been urged to provide my feedback on the renewal process.
  • I have provided my feedback about my experience through my preferred channel.

Find Fast

Individual Service Catalogue Organization Service Catalogue Customer Guide To Use The E-Form

Download App On the following platforms

  • iOS
  • Android
  • Windows

Scan the code using your smartphone

Close