Federal Authority For Identity And Citizenship
Government.ae
Quicklinks
New ID Card
Renew ID Card
Replace ID Card
ID Card Status
Customer Happiness Centers
e-Form
Complaints
Contact DG
Contact Us
Discussion Window
Poll Archive
Customer Satisfaction Survey
Share in Social Media
Live Chat (Ask Hamad)
More Services
Full Menu
ICA
About ICA
Board of Directors
Org Chart
ICA Strategy
Emirates ID Strategy 2010-2013
Strategic Projects
Enrollment Strategy
Population Register
Registration Strategy
Emirates ID Strategy 2014-2016
Laws and Legislation
Excellence Corner
Awards and Certificates
The Scientific and Professional Institutions: The Power of Scientific Knowledge
High Performers & D.G. Award
Excellence Pioneers
Investors in People
Saying About ICA
Local and International Reports
CSR
ID Card
ID Card Benefits
ID Card Features
Pin Code & Activation Process
ID Card Holder's Duties
FAQ
Toolkit
Services
Services for Individuals
Services for Organizations
E-Services
ID Card Status
You Ask We Answer
Customer Guide to use the e- form
Happiness Formula
Bundled Services Related To Life Events
Having a Baby
Arriving To UAE
Leaving UAE
Applying for exemption from late fines
ICA Centers
Customer Happiness Centers
Typing Offices
Media Centre
News & Reports
News
ICA Memories
From Here And There
Success Stories
Media Gallery
Photo Gallery
Video Gallery
Events
Media Kit
Advertisement
Media Monitoring
E-Newsletter Archive
ICA Terminology
Year of Innovation & Reading
E-Participation
Discussion Window
Social Media
Poll Archive
Monthly Knowledge Competition
List of previous winners
Customer Satisfaction Survey
E-Participation Policy
Contact DG
E-Decision
Open Data
Statistics
Knowledge Center
Presentations
Research and Studies
Publications
First Open Government Data Forum 2014
Most Visited
About ICA
About ICA
Board of Directors
Organizational Chart
ICA Strategy
Laws & Legislation
Excellence Corner
CSR
Services
Services for Individuals
Services for Organizations
E-Services
Happiness Formula
Bundled Services Related To Life Events
Applying for exemption from late fines
Engage
Discussion Window
Social Media
Poll Archive
Monthly Knowledge Competition
Customer Satisfaction Survey
E-Participation Policy
Contact DG
E-Consultation Making
E-Decision
Open Data
Statistics
Open Data Policy
Media
News & Reports
Media Gallery
Events
Media Kit
Advertisement
Media Monitoring
E-Newsletter Archive
ICA Terminology
Year of Innovation & Reading
Utilities
Login
Register
Settings
Search
عربي
Home
Knowledge Center
Publications
Publications
Critical Insights
Version 5
2014
Download
Critical Thoughts
from a Government Mindset
Version 4
2012
Download
Critical Insights
from a Government Projects
Version 3
2012
Download
Critical Thoughts
from a Government Perspective
Version 2
2012
Download
Critical Thoughts
from a Practitioner Mindset
Version 1
2012
Download
Annual Report 2013
2014
Download
Fusing Knowledge
2014
Download
Strategic Plan 2014-2016
2014
Download
Conferences and Exhibitions
2014
Download
Annual Report 2012
2013
Download
Enterprise Integration Strategy
2013
Download
Conferences and Exhibitions
2012
Download
Investors in human resources
2012
Download
Emirates Identity Authority Annual Report
2011
Download
Managing director Award and honoring strategic partners
2011
Download
Emirates Identity Authority Annual Report
2010
Download
Strategic Plan for the Emirates Identity Authority
2010
Download
Conferences and Exhibitions
Download
Emirates ID Brochures
Download
Presentations
Research and Studies
Publications
First Open Government Data Forum 2014
Banners
Innovative Ideas Bank
Share your idea with us
SDK Toolkit
Integrate with Emirates ID card
Validation Gateway
Get information from Emirates ID card
Community Satisfaction
Reliability-Integration-Enablement
Download App
On the following platforms
iOS
Android
Windows
Scan the code using your smartphone
Close
iOS
Android
Windows
Newsletter Signup
Subscribe to our weekly newsletter
Close
Subscribe
15
Channels
for service and to communicate with Federal Authority for Identity and Citizenship
Close
Working for you...Happy to serve you
ICAUAE
Live Chat
(Ask Hamad)
EmiratesIDUAE
@ICAUAE
Contact Director General
@EmiratesID_HELP
Call Center
600530003
emiratesid.ae
ICAUAE
ID Card Status
ID Card Shipment Status
Innovative Ideas Bank
Customer Happiness Centers
Mobile Application
Self Service Kiosks