ICA Strategy 2017-2021
Trusted Personal Identity
Manage and operate the population register and prove personal identity
- Identity lifecycle management
Personal identity lifecycle management to ensure the quality and security of the population register data.
- Services Expansion
Activate and expand the uses of the ID card as a Primary reference in the various sectors in the country to support the happiness of customers and entities smart transformation.
- Service Excellence
Ensure that all administrative services are offered in accordance with the quality, efficiency and transparency standards.
Entrench a Culture of Innovation in the institutional work environment
- Customer Happiness
- Quality & excellence
- Organizational loyalty
- Team Work
- Strategic Partner-Centric