ICA Strategy 2018-2021
Trusted Identity and leading services
Provide innovative services according to the best international practices for the customers of identity, citizenship, passports, entry and residency of foreigners by inspired national talents to enhance community security and corporate reputation.
- Lead the provision of identity, citizenship, residency and foreigners affairs services
- Manage personal identity life-cycle to ensure the quality and security of the population register data.
- Ensure the provision of administrative services in accordance with the standards of quality, efficiency and transparency
- Foster a culture of innovation in the organizational work environment.
- Effective Communication
- Excellence and innovation
- Happiness and Positivity
- Team Collaboration
- Organizational Loyalty